Privacy Policy

The Autograph Reservation and Service Texts
Operated by Route 1 North LLC, doing business as The Autograph
Effective November 11, 2026

This policy explains how The Autograph handles information for its reservation and service text messages. Texting is optional. You can book, purchase, and receive restaurant service without joining the SMS program.

Information we use

We use the mobile number you provide, your messaging choices, relevant reservation or service-request details, message and delivery records, and your consent record to deliver requested texts, respond to service questions, document permission, and honor opt-outs. Consent records may include the date, call reference, program scope, and disclosure version. Agreement to texts does not by itself authorize call recording.

Message frequency and charges

Message frequency varies with your reservations and service requests. Message and data rates may apply.

Service providers and sharing

Authorized restaurant staff and providers that operate our calling and messaging services may process only the information needed to perform those services for us. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile information and consent will not be shared with third parties or affiliates for their marketing or promotional purposes. SMS permission does not enroll you in promotional messages or authorize unrelated guest-profile enrichment.

Your choices

Reply STOP to unsubscribe. We will acknowledge the opt-out and stop further program texts. You may also decline texts during a call and continue receiving restaurant service.

Reply HELP for assistance, call 978-925-6905, or email info@autographtavern.com. Use these contacts to ask about or correct information held for the SMS program.

Retention

We retain messaging information only for as long as needed to provide the requested service, document permission, honor opt-outs, and meet applicable recordkeeping obligations. A limited suppression record may be retained so that a deletion request does not cause unwanted messages to resume.

Related information

SMS Terms and Conditions · How phone consent works

Contact

The Autograph
89 Main Street Courtyard, Andover, MA 01810
info@autographtavern.com · 978-925-6905